Please ask our staff at the store when you visit or call.
カテゴリー: General application
What does out of stock mean?
It means that the foreign currency is not in stock at our store.
Can I exchange some foreign currency to other foreign currency?
After exchanging currency to Japanese yen, you can do it.
Can I exchange damaged bills?
Damaged bills badly may not be exchanged.
Is it possible to exchange foreign currencies that are not listed on the website or in stores?
We do not exchange currencies that are not listed on our website or in our stores.
Can I exchange several different foreign currencies at the same time?
Yes, you can.
Is it possible to issue a receipt?
Yes, you can. Please ask our staff at the store when you visit.
Can I exchange coins?
No, we do not exchange any coins.
Is there a maximum or minimum amount I can exchange?
There is no upper or lower limit. You can exchange as little as one bill for each currency. And the daily amount of foreign currency exchange transactions by the same person is limited to 500,000 yen per day.
Is there a fee for exchange?
No. The rate includes fee, so you will not be charged any additional fees.